You may know that both of us are strong proponents of eliminating the use of seclusion and restraints in behavioral health programs. We've written about this before in many venues, (1-3) and were moved to write about it again after hearing Shannon's story about her brother Jeffery. This is a very unsettling account, but we need to be willing to listen, and we need to be willing to find new ways to do our business.
Shannon's story
"I was an excited big sister when my brother Jeffery was brought home from the hospital. Growing up I taught him how to ride his bike, tie his shoes, and how to make it through the first day of school. He grew up to be an avid skateboarder and beachgoer, all the qualities of a true San Diegan. He was full of life and love even while struggling to manage a mental health challenge.
"Jeffery's death at the age of 25 during the spring of 2008 came as a devastating unexpected surprise to all of us. It never occurred to us that he would die, much less die in a hospital since we assumed he was safe there. We thought he would receive the care he needed in a safe place until he regained the upper hand with …
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